"I had to stop reading today's issue (after the third "laugh-out-loud" outburst) to tell you that I read every issue, cover to cover, even if an answer to a question or a topic doesn't apply to me. I read everything because I always find a wee bit of dry wit, some subtle word play, or a full-blown LOL contained in every issue, usually where I least expect to find it. Your newsletters and your humor are better than popping blood pressure pills or happy pills any day of the week -- and a heck of a lot cheaper, too! You never fail to brighten up my day.
Thank you, Mr. M!" — B. R., Dover, DE

"In my experience, you are unique in what you do. Everyone I know has had computer glitches of one kind or another in this gigantic new-learning world of cyberspace, and the frustrations they evoke are quite maddening. What to do? Whom to call? How long will it take? And there you are, Mr. Modem, our port in the storm. If there are other people like you, I'm not aware of them. Thank you for your newsletter and your delightful sense of humor." — Priscilla E., New Jersey

"I look forward to each issue every Friday and read it thoroughly. You present information so clearly and completely and I really like that you tell the good and the bad about products and programs, not just all good or all bad, the pro's and con's. If someone like me can understand, anybody can understand! There are many of us using computers who barely know the difference between a modem and a monitor, and calls to "tech support" can truly make me feel like a zero. It's a comfort to have your knowledge so close at hand, Mr. M." — Roberta T., Missouri

"I like your perspective on computers. I just recently got a used computer and decided to subscribe to your newsletter to get more acquainted with it. You have helped me more than any manual ever could -- if they even publish manuals anymore. I'm probably dating myself." — Ted S., Korea

"Thank you, thank you, thank you! You have helped me out many, many times in the 3 months I have been a subscriber. If I had not seen an article of yours in our local newspaper I would have never come to be one of your very grateful -- and loyal -- fans. You put the joy back into using my computer." — Toni R., California